Terms and Conditions

These terms apply to work for businesses and organisations. Anything set out in a quotation or a signed agreement takes precedence over them.

1. Who you contract with, and how work is agreed

Your contracting party is RB-Ventures LLC , trading as KlarGefunden. Contact: [email protected].

The information on this website, including packages and prices, is an invitation to get in touch and not a binding offer. An enquiry does not create a contract. The contract comes about when we issue a quotation and you accept it in writing or by email. Scope, prices, term and cancellation are set out in that quotation.

2. What you contribute

• You name a contact person and give approvals within the agreed time.
• You are responsible for professional and clinical statements, for their accuracy, and for compliance with the advertising and professional-conduct rules that apply to your profession. We submit content for approval before publication.
• For any material featuring staff, patients or your premises, the necessary consents are in place before publication. You warrant that you hold the rights to material you give us.
• Advertising and media budgets and third-party costs are not included unless the quotation says so. Without your approval, they are not incurred.
• If we are waiting on your input, agreed dates move accordingly.

3. No guarantee of results

We work carefully and to a professional standard, but we do not owe a result. In particular, the following are not guaranteed:

• placements, mentions or recommendations in search engines, map services, answer services or on social platforms;
• reach, follower counts or engagement rates;
• a particular number of enquiries, appointments, referrals or patients;
• revenue or profit;
• the availability, features, prices or policies of third-party platforms.

If third parties change their systems or policies, the adjustment that follows is not a defect.

4. Confidentiality and no patient data

Each side keeps the other’s confidential information confidential, including after the work ends.

Patient and health data is not part of the scope. We neither ask for it nor need it, and you do not send it to us. If you want work that would require such data, we agree that separately and review it beforehand.

5. Liability

Our liability is limited to the minimum permitted by law. Indirect and consequential damage, lost profit, lost business, and loss of data or reputation are excluded.

Where we are nonetheless liable, that liability is capped at the fee you paid us for the specific service from which the damage arose.

We are not responsible for third-party decisions, for changes to third-party platforms, for content you have approved, for the consequences of approvals not given, or for events outside our reasonable control. Mandatory statutory liability is unaffected.